Working together to improve the quality of your experience allows us to deliver the first-class Freightroute service you expect for your customers. We believe in being transparent when it comes to our service performance, whether good or bad. We are continually striving to improve the services we offer, monitoring our performance is just one of the ways we can do this.
With Freightroute, we are now able to monitor and measure your service performance for every pallet collection and delivery service we undertake. Get in touch with the Sales Administration team on 0800 158 4401 to set up your account.
You can also download examples of our KPI and Non-Conformance reports through the Download Section of our Customer Services Page. If you have any further queries about monitoring and measuring your service performance, don’t hesitate to get in touch with the team on 0800 158 4401 or by filling in the Quick Enquiry form on this page.