Traffic Operative (North West)

Location: St Helens WA12 8DJ
Shift Pattern: 40h
Salary: £9.20ph
Reporting To: Depot General Manager / Operation managers

Freightroute Limited is a family business and one of the leading privately owned palletised transport organisations in the UK.  Established in 1979 we operate across 10 sites in England and Scotland with over 420 employees and 175 vehicles.  We offer a wide range of delivery solutions to many satisfied customers while maintaining the highest standards of safety and professional conduct.

Teamwork is key to success in this fast paced environment which involves dealing with live enquiries from both drivers and customers, tracking vehicle progress and routing deliveries and collections.

Main duties to include:

  • Planning vehicle routes via the in Mandata planning system.
  • Ensuring maximum utilisation of the fleet on a daily basis.
  • Ensuring customer service and performance levels are maintained to a high level by monitoring timed deliveries and effective planning.
  • Answering phone calls and dealing with customer’s and drivers enquires.
  • Responsibility for the drivers daily debrief on their return to the depot and recording all information provided.
  • Occasionally operating a Forklift Truck during operator holiday periods.

Role Requirements:

  • Experience using transport planning software such as Mandata.
  • RTITB Counter Balance Forklift Licence.
  • Competent in the use of Microsoft Office

Our employees are the key to our success, and each employee plays an integral part in ensuring that customer’s needs are met and exceeded with every delivery. Freightroute’s foundation is based around a solid team approach which allows all of our operations to run smoothly.

In return we offer to these benefits to all employees:

  • 28 days annual leave (inc bank holidays):
  • Further training
  • Sales lead reward scheme
  • Childcare voucher scheme
  • Company branded clothing for Drivers, Warehouse & Traffic staff

If you are interested in applying for this role then please send your CV to: neil.jones@freightroute.co.uk

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